Peace of Mind

Spare your family
the paperwork

Keep your passwords, accounts, and important details in one secure place — so when the time comes, your family won't have to search through drawers or guess at logins.

How it works

One less thing for your family to worry about

After losing someone, the last thing anyone wants is to hunt for passwords or wonder which accounts exist. Capsule keeps it all in one place.

01

Gather everything together

Add passwords, bank accounts, super details, insurance policies — anything your family might need. Take your time; there's no rush.

02

Choose who can access it

Pick a family member to receive access, a trusted friend as a safety check, and an executor to give final approval. Nobody can access anything while you're around to stop it.

03

Review once a year

Log in annually to add new accounts or update passwords. No monthly emails, no complicated upkeep — just a yearly check that everything is still current.

Nobody gets in unless you're truly gone

The biggest concern with any service like this is: what if someone tries to access it prematurely? Capsule has multiple safeguards to prevent that.

Someone requests access

A family member you've designated can start the process. This doesn't grant them anything yet — it just begins the verification.

You're notified immediately Block link

You get an SMS and email right away. If this is a mistake or someone jumping the gun, one tap stops everything.

72 hours pass

Nothing happens for three days. If you're on holiday, in hospital, or just haven't checked your phone — you have time to see the notification and stop it.

Trusted friend is contacted Block link

A friend you've chosen (not family, not executor) gets notified. If they know you're still around — maybe you've spoken to them recently — they can block the process.

One week passes — reminders sent

Both you and your trusted friend receive another round of notifications. In case anyone missed the first ones, here's another chance to stop it.

Executor must actively confirm

Your executor — perhaps your solicitor or a trusted family member — receives a request to confirm. They must click a link to proceed. If they don't respond within two weeks, the process stops.

Final warning — last chance to stop 24 hours

One final SMS and email with 24 hours to block. This is the last checkpoint before access is granted.

Access granted — after roughly 3.5 weeks

Only after all these steps — with five opportunities to block — does your family receive access. They still need the passphrase you've shared separately to read anything.

Why so many steps?
You come first
While you're alive, protecting your information is the priority. Nobody should access it prematurely.
Five chances to stop
At every stage, you can block with one tap. Even if you're unwell or travelling, you have weeks to respond.
Independent checks
A trusted friend and your executor both act as safeguards — people who aren't the ones requesting access.
No passive timeouts
The executor must actively confirm. Silence doesn't grant access — it blocks it.

Give your family
a head start

Dealing with accounts and paperwork after a loss is exhausting. You can make it easier for them — without giving up any control while you're here.

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Let's start with you

Your name and contact details. We'll use these to notify you if anyone ever tries to access your vault.

If anyone ever tries to access your vault, you'll receive both an SMS and email immediately. One tap stops everything.
Your encryption passphrase
Minimum 16 characters — this encrypts your legacy
Important: We don't store this passphrase — only you have it. Write it down and keep it with your will, or share it with your executor. Without it, nobody can read your vault contents, not even us.

What would your family need to know?

Think about what would be hardest for them to track down on their own. You can add or remove sections anytime.

Passwords & Accounts

Email, online banking, social media, streaming services — any account they'd need to close or access.

Finances & Insurance

Super, life insurance, bank accounts, investments, debts, and your financial adviser's details.

Property & Possessions

Where the house deeds are, car registration, storage units, safe combinations, valuables.

Wishes & Preferences

Funeral preferences, organ donation wishes, charitable donations — anything you'd want them to know.

Personal Messages

Private letters to specific people — your spouse, children, or close friends.

Medical & Legal

Your GP's details, current medications, solicitor contact, where to find your will.

Fill in the details

Take your time with this. You can save your progress and come back whenever you like.

Gmail — margaret.w@gmail.com
Password saved · Contains important contacts
Commonwealth Bank — Online Banking
Customer ID and password saved

Who should be involved?

These three people form a chain of checks. No single person can access your vault on their own.

Can trigger + access
Family Member

Your spouse, child, or close family member. They're the one who would eventually receive access to your vault — but only after all the verification steps complete.

Can block only
Trusted Person

A close friend or colleague — someone who isn't family. They'll be notified if a release is ever triggered, and can block it if they know you're still around. An independent voice in the process.

Must confirm to proceed
Executor

Your solicitor, accountant, or another trusted person. After weeks of waiting periods, they must actively click a link to confirm the release. They can't access anything themselves — just verify.

Annual confirmation

Once a year, we'll email you to log in and confirm everything is still current. It only takes a minute, and there's no other upkeep required.

Everything is safely stored

Your information is encrypted and waiting. Your family will be able to access it when the time comes — but not before.

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Without this passphrase, no one can read your vault — not even us.
Write it down and keep it with your will, or share it with your executor separately.
Your safeguards (one person per role):
Family
Can trigger + access
Emma Williams
Trusted Person
Can block only
Sarah Chen
Executor
Must confirm
James Williams
Annual confirmation reminder in 1 year
Back

Access a Vault

If you've been designated as a family member, you can request access here. The process takes time — this is by design.

Verification process
You request accessEnter your email and receive a verification link. The vault owner is notified immediately.
72-hour waiting periodNothing happens for three days. The owner can block the request at any time.
Trusted friend notifiedA friend chosen by the owner is contacted. They can block if the owner is still alive.
Executor confirmsThe executor must actively click a link to proceed. If they don't respond, the process stops.
Final 24-hour warningThe owner receives one last chance to block before access is granted.
Access grantedYou receive a link and can view the vault — but you'll need the passphrase to decrypt it.
Why does this take so long?
These delays protect the vault owner. If they're travelling, unwell, or simply haven't checked their phone, they have weeks to see the notifications and stop the process. It's meant to take time.
We'll send you a verification link, and notify the vault owner
This is a demo — in reality, each step involves actual waiting periods (72 hours, then a week, then another week, and so on). The full process takes roughly 3.5 weeks minimum.
Back to Home
M

Margaret Williams

A vault prepared with care

If you're reading this, I hope it makes things a little easier. I've tried to put everything in one place so you don't have to search through drawers or make endless phone calls. Take your time with it all — there's no rush. And look after each other.

Passwords & Accounts

Email
Gmail — margaret.w@gmail.com
Banking
Commonwealth Bank — Online Banking
Phone PIN
iPhone — 4-digit passcode

Finances & Insurance

Superannuation
AustralianSuper — Member #4821 7739
Life Insurance
TAL — Policy #LI-2847193
Financial Adviser
David Chen — 03 9876 5432

Wishes & Preferences

Funeral Preferences

I'd prefer cremation, with a simple service if you'd like to have one. Nothing too formal — just family and close friends. Scatter my ashes somewhere peaceful; you'll know the right spot. No need for anything grand.

Other Wishes

Please donate my books to the local library — they should go to good use. The jewellery box in my bedroom has notes about who should receive what. The photo albums are for everyone to share. Take your time sorting through things; there's no hurry.